Prior to the deadline of October 15 for SIM card registration, millions of Kenyans are now having trouble making calls.
Different strategies are being used by telcos to encourage their customers to register their lines.
Numerous reminders, playbacks before phone conversations, preventing certain people from making calls, and the use of multimedia public service announcements are some of the strategies used.
Aside from announcements on TV, radio, newspapers, and even various social media platforms, other strategies being utilized to ensure Kenyans follow the guideline include the transmission of bulk pop-up notifications that arrive even 30 minutes later than expected, frustrating some subscribers.
In accordance with the Kenya Information and Regulations 2015, CA ordered mobile network providers to make sure that the personal information of their users was completely updated by April 15th.
After operators saw a minimal attendance, the time frame was, however, extended to October 15.
Users were required to provide their biometric information during the registration process, such as their fingerprints and facial features, to help identify them more easily.
National identity details or a passport number are additional prerequisites for registration.
Over 200,000 users have already had their lines terminated, according to statistics from CA, after it was discovered that they had been registered using false identifying information.